CareerSpot

SCOPE OF POSITION: Responsible for leading and managing the customer service and order support functions for the business unit of responsibility. This includes directing the staff and business operations of the department to achieve increased customer satisfaction levels while improving the impact and influence of the department on other BU operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but